Shipping policy

Shipping Policy

We strive to ensure that your orders are delivered safely and on time. Please review our shipping policies below:

1. Processing Time

  • Orders are processed within 1-2 business days after payment confirmation.
  • Orders placed on weekends or holidays will be processed on the next business day.

2. Delivery Time

  • Metro Cities: 3-5 business days
  • Non-Metro & Rural Areas: 5-7 business days
  • Delivery time may vary due to courier delays, weather conditions, or public holidays.

3. Shipping Charges

  • Shipping charges are calculated at checkout based on weight and delivery location.
  • Free shipping may be available on orders above a certain amount (as per promotions).

4. Order Tracking

  • Once shipped, you will receive a tracking number via email/SMS.
  • You can track your order through our logistics partner’s website.

5. Shipping Issues

  • If your package is delayed beyond the estimated delivery time, please contact us for assistance.
  • If your order arrives damaged, email us at [your email] with photos of the package and order details within 48 hours of delivery.