Refund policy

Refund Policy

We want you to be completely satisfied with your purchase. If you are not happy with your order, you may request a return or refund based on the following conditions:

Returns & Refunds

  1. Return Eligibility:

    • Returns are accepted within 3 days of the delivery date.
    • The product must be unused, unopened, and in its original packaging.
    • We do not accept returns for used, damaged, or tampered products.

  2. Refund Process:

    • Once we receive your returned item, we will inspect it within 5 business days.
    • If approved, the refund will be processed to your original payment method within 7-10 business days.
    • Shipping fees are non-refundable unless the return is due to a product defect or wrong item received.

  3. Exchanges & Replacements:

    • If you receive a defective or incorrect product, we will replace it at no additional cost.

    • Please WHATSAPP us at 9175200223 with a photo of the product and order details.

  4. Non-Returnable Items:

    • Opened or used products.
    • Items purchased on clearance or as part of special promotions.