Refund policy
Refund Policy
We want you to be completely satisfied with your purchase. If you are not happy with your order, you may request a return or refund based on the following conditions:
Returns & Refunds
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Return Eligibility:
- Returns are accepted within 3 days of the delivery date.
- The product must be unused, unopened, and in its original packaging.
- We do not accept returns for used, damaged, or tampered products.
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Refund Process:
- Once we receive your returned item, we will inspect it within 5 business days.
- If approved, the refund will be processed to your original payment method within 7-10 business days.
- Shipping fees are non-refundable unless the return is due to a product defect or wrong item received.
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Exchanges & Replacements:
- If you receive a defective or incorrect product, we will replace it at no additional cost.
- Please WHATSAPP us at 9175200223 with a photo of the product and order details.
- If you receive a defective or incorrect product, we will replace it at no additional cost.
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Non-Returnable Items:
- Opened or used products.
- Items purchased on clearance or as part of special promotions.